Covid 19 information from Beadbubble 

We hope you are all keeping safe and well.

We’re working hard to prepare and despatch your order quickly, but currently order processing and delivery times (severe delays are occurring in deliveries by An Post) will take longer than usual.

Delivery time within Ireland is estimated to be  5 - 10 working days, to the UK and mainland Europe is approximately 10 working days and to the rest of the world is approximately 30 working days. For up to date delivery information see An Post website.

These are only estimated delivery times, international delivery may take longer at present due to delays caused by Covid-19 disruption.

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2020 Christmas and New Year posting information - updated 9th Dec

Please order as early as possible as severe delays are occurring in An Post and other postal systems, these are the last order dates to ensure delivery by Christmas.

Ireland - 15th December

UK - 15th December

Europe - 11th December

USA - 6th December

After Christmas we resume posting orders on the 30th December.

No post on New Years Day 1st Jan.

All shipping information is based on An Post estimates and subject to local postal operator delays. Orders placed after these dates will still be posted and might be delivered before Christmas but An Post are not guaranteeing this.

Last posting dates for 2020 may be impacted by on-going Covid-19 related events, including international mail deliveries. Although no further changes are foreseen at this time, An Post will endeavour to notify customers of changes as far in advance as is reasonably possible.

Postage

Packages are usually dispatched within 2 days of receipt of cleared payment. Please contact us for information on additional postage options should you require express or signed for services.

Standard shipping charges:

                Ireland South and North €3.80

                (Customers from N. I. please select country as "Northern Ireland")

                UK (excluding Northern Ireland) €5.50

                Western Europe  €6.00

                All other regions €14.00

Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Delivery time within Ireland is usually 2 - 3 working days, to the UK and mainland Europe is usually 3 - 6 working days and to the rest of the world is usually 5 - 8 working days.

We may send your order by courier depending on its weight and value, courier service will take an extra day to deliver.

Boxes and envelopes are suitably sized and your items are well-protected, special care is taken to protect fragile items.

Your order may incur import duty and other taxes or charges if your delivery address is outside the European Union. These costs are your responsibility to pay and your order may not be delivered to you until you have paid these charges.

Returns

If for any reason you are not completely satisfied with your purchase you can return the goods for a refund within 21 days of receipt, please contact us before returning. We do not accept returns of beads which have been taken off their temporary string, bespoke orders and chain or wire cut to your requirement. Simply ensure that purchases are unused and in the original retail packaging when you return them. To ensure safe return please package them securely in bubble wrap or reuse the original packaging if possible. 

We ask customers from outside the European Union to ensure a customs document is completed and marked "goods returned". If this is not done the goods could be refused at customs and returned to you.

We reserve the right to refuse to exchange or refund, if goods are not returned in a saleable condition or are damaged.

We do not refund return postage unless the goods are faulty or the incorrect items have been sent to you.